Linking my computer to my Vicky on Roku

• Commentaire officiel

  

  Lyn

  23 août 2021 11:24

  Hi paintbucket42_866,

  I looked up your email address in our system, and the reason why you're not seeing Viki Pass benefits is because you're not logged in to your Viki Pass account on yourdevice

  To see your benefits, please login with your email or you may try other log in methods for ROKU as mentioned here.

  If you've forgotten the password to this account, you can reset it by taking these steps:

  1. Go to https://www.viki.com/forgot_password
  2. Enter your email address lyn.ganade@viki.com
  3. Follow the steps in the email. Be sure to check your Spam folder if you don't see it in your Inbox.

  I hope this helps. If you have any other questions, don't hesitate to let me know!

  Best regards,
  Lyn
  Viki Community Team Member

  Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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