[Closed] You're Beautiful Video Failed To Load

On Samsung/Amazon Fire suddenly I cannot watch You're Beautiful. Everytime I click it says The Video Failed To Load. It played fine last week. I can watch it on my phone with no issue. I would prefer to watch on my tv.Ive already uninstalled and reinstalled the Viki App. Ive done all the trouble shooting steps. Great that the fast forward and rewind issue is fixed..now this problem. Very frustrating.


1 commentaire
  • Hi there,

    I'm sorry that you're experiencing this playback issue on Fire TV. Our team is aware of it and is working on fixing it quickly.

    As you have a ticket on the Help Center that is opened with us, we will be providing updates there.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!


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