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[On-hold] Viki disqus

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piranna
S’abonner

Hi,

 

I can't read Disqus replies to my messages anymore.

I see a red number on Viki page for Disqus but when I click on it:

It shows me messages for about 5 sec,

Then it becomes blank.

I tried to reload using the button shown on the Disqus tab but the result is the same (visible for 5 sec then no more messages).

 

Thank you for your help

 

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    Michelle (CX)
    (Modifié )

    Hi there,

    Thank you for writing in.

    We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?

    1. What device you're currently experiencing issues with?
    2. What is the Operating System of this device or computer?
    3. If the issues are happening on the Web, what browser version are you using?

    We look forward to hearing back from you soon!

    Thank you,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Avatar
    piranna

    Hi,

    I have opened a request whose number is #769373 to give this personal information.

    (Disqus is working for me on computer, but not on phone)

    Thank you for your help!

     

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