Display of the video (with Options and loading of the video) disappeared

Hello :(
Since 1 week i can‘t see the display anymore when you want to tap on the video. Only the ^ to exit the video is there.. if i end the app or deinstall and install it again the issue is still there.. when i went out of the app and in again i can‘t do anything anymore.. just leave the video.. what’s wrong??

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3 commentaires
  • Commentaire officiel

    Hi oreokeks,

    Sorry to hear you're experiencing such an issue.

    I've emailed you for more information regarding the issue. Please get back there.

    Cheers,
    Kristie

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  • Hello Kristie!! Sorry that i didn‘t reply your message but i was so busy these days so i saw that you close my ticket.. could you please text me again!!?? The problem is still there although i thought it would be gone..

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  • Hey oreokeks,

    No worries, I've just sent you at new ticket. You can get back there.

    Cheers,
    Kristie

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