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[Closed] Error Message

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diieww7wkb_579
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Hello, I keep getting the error message Error:VSF_SP_1002 in the middle of me watching a drama. I’m using a Samsung SmartTV and it happens every time. Please help
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    Darl

    Hi diieww7wkb_579,

    Thanks for reaching out to Viki Community Support.

    We deeply apologize for the delayed response. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this playback issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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