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[Closed] I've been ignored for help regarding 30% off yearly plus pass subscription

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betzalel_email_189
S’abonner

I submitted a help request on 2/14/24 and have not received any reply. My ticket number is #1810516. I currently have a yearly subscription and would like to use the discount code for the next time I renew my subscription. I've confirmed with other subscribers that this can be done, however, I don't see any place to do this without cancelling my current subscription.

PLEASE RESPOND! Thank you.

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    Darl

    Hi betzalel_email_189,

    Thanks for reaching out to Viki Community Support.

    We apologize for the delay in our response as we're receiving a large volume of similar inquiries.

    We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests. Have a great day!

    Thanks,
    Darl

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