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[Closed] The media could not be loaded, server or network failed
This happens with all shows i try to watch, seemed fine last night but now i can't watch anything. I've tried to clear cache and re-login, also turned of ad block nothing seems to work please help.
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Hi everyone,
Thank you for reaching out to Viki Support!
We apologize for encountering this issue. We understand how important an uninterrupted viewing experience is to all our users.
This video playback issue is now fixed so you can continue watching your shows on Viki.com! For users on our website, you might need to clear cache & cookies to refresh the page and see the fix.
For other technical issues, please send details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.
Thank you,
Darl
I'm having the same problem.
I have the same problem since this morning
Problème de même sur mon ordinateur mais disponible sur l'application portable
same problem here... main screen opens, but when trying to watch anything, that message appeares
Le problème est résolu de mon côté/The problem is solved for me.
media could not be loaded, either because of the server or network failed or wrong format please help.
same problem here. Any help ?
The same problem
Yes im having the same problem worked fine last might but tonight i cant watch anything main screen opens but when i choose a series the error message comes up
Guys when I cleared cache from my browser it works
thank you Muhammed. I followed your advice and it works again👏
Thank you from me as well. I cleared browser history, cache and cookies on Chrome and it's working again.
ho lo stesso problema
I cleared browser history, cache and cookies as well on chrome but nothing changed.
The media could not be loaded, server or network failed
This happens with all shows i try to watch, seemed fine last night but now i can't watch anything. I've tried to clear cache and re-login, also turned of ad block nothing seems to work
Same for me! I have no issues with my internet connection, I have restarted my router and computer + cleared cache and cookies but still nothing works.
Moi de même, même en vidant le cache, effaçant les cookies, redemarrant le routeur, etc....
J'ai mis l'application Rakuten Viki sur mon tel, et ça marche.
Par contre, sur mon ordi, ça ne marche toujours pas.
Je peux accéder au menu mais à aucune vidéo , j'ai le meme message d'erreur que beaucoup apparemment.
Ho svuotato la cache ed ha ripreso a funzionare. (3 puntini in alto a dx - altri strumenti - cancella dati di navigazione)
Hi, I had the same problem - clearing the cache did not help - I cleared it then once again and restarted my computer. Now all the videos are working again. Thanks for the tips!
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