Michelle (CX)
Comentarios
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Hello, Thanks for writing in! I’m sorry that you're experiencing issues with Viki on your Roku Device. To make sure this is not app problem can you please try the following? Log out from your acco...
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Hello, Thanks for writing to us! Could you let us know if the issue you are facing is the same as this? If it's not, please try the following to make sure it's not a browser issue: Log out from ...
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Hi there, As this involves Viki Pass, we will be responding to your ticket via email shortly! Cheers,Michelle
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Hi there, Thank you for writing in. We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following inform...
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Hi there, Thanks for writing in to us. This could likely be the case of your Firefox browser not playing DRM content.The easier option to resolve this is to download another browser like Chrome to ...
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Hi kay_wisner_36, That's good to hear! We'll be closing this thread now since this issue is resolved. As for Personal Taste Ep 11, please refer to that post for updates. Cheers,Michelle
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Hi Simi, Thanks for bringing the broken badge issue up. This is a known issue and our teams are working on fixing it as soon as they can. We appreciate your patience in the meantime. As for your fl...
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Hi there, I'm sorry that the video you want to watch hasn't been subtitled yet. To provide some context - we don't actually translate or subtitle content ourselves; instead, our passionate voluntee...
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Hi lutra, We have just done some updates here so the 'Bugs & Issues' category is now known as 'Community Forum'. Hope this clarifies :) Cheers,Michelle
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Hi everyone, Thanks for writing to us. We're currently looking into the episode delay and we hope to provide you with an update as soon as we can.We appreciate your patience with us! If there's any...