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[Closed] Viki will not load past 33%

I am watching Viki through Roku on TV.  Roku is brand new latest model.  However, Viki will only play one show. If I try to load a different show then it will only show loading screen, stops at 33% and stuck.  At this point, no shows will load, not even original one I was watching.  So only works for first show per night. Next day, same thing. Is there a cap on one show per session?

 

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  • Comentario oficial

    Hi there jdlw_524,

    Thanks for writing to us with your issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests and confusion.

    Best,

    Ellen

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