[Solved] Payment method
It's a pitty. I want to order Viki Pass, but the system wants credit card. I have neither a credit card or Paypal. How kann ich ein order Viki pass, if i can only pay with direct debit. What should I do? I hate the advertising.
Can somebody help me?
Thanks for getting in touch with Viki Support.
We currently accept debit and credit cards by Visa, MasterCard, American Express, JCB, Discover, and Diners Club. We also accept prepaid credit cards and gift cards from all of the previously mentioned credit card companies.
You may subscribe with any of these accepted forms of payment at viki.com/pass.
Apple Gift Card
If you use an iOS device, you can use an Apple Gift card to subscribe to Viki Pass. Find out where to buy Apple gift cards (only available for subscriptions via Apple): https://www.apple.com/shop/gift-cards
Google Play Gift Card
If you use an Android device, you can buy a Google Play Gift card to subscribe to Viki Pass. Find out where to buy Google Play gift cards (only available for subscriptions via Google Play): https://support.google.com/googleplay/answer/3422734?hl=en
Apple, Google Play, and Roku services also accept multiple forms of payment, including Gift Cards, PayPal, and carrier billing (where it applies). More details about the regionally accepted forms of payment can be found here: Apple / Google Play / Roku.
Hope this helps!
So I bought a physical apple gift card but it seems it only accepts credit/debit cards. Is there a way to use the gift card in the Viki app?
You can refer to this Apple Support article for steps on how you can redeem your Apple Gift Card. Once you have done that, you can use your Apple Account balance to pay for a subscription on the Viki iOS app.
Hope this helps! If you still need any assistance subscribing, please send details (screenshots included) to our Help Center at watch.viki.com/BillingSupport and we will get back to you as soon as possible.
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