I am watching a movie where the subtitles disappear and are sporadic. If I restart the episode they will appear for a time but then stop again. I restart again and the same thing happens. I am constantly having to do this. It is very very time consuming and since this has been a problem with other movies, I usually abandon the movie. It is frustrating and upsetting when I’ve watched half a movie and can’t enjoy the rest. Is there a solution to this problem???
Hi there cns1946_119,
Thanks for writing to us with your issue.
We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
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