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[Closed] viki app on roku not working

I try and access viki thru my roku connected to my tv and the circle spins for a couple of seconds and then it goes right back to the roku home page. I can't even access the setting in viki. I tried the fix that I read about here, I deleted and re-installed the app, I closed it and opened it again, I even updated the app and re-started my roku but nothing is working. Please help

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    Hi all,

    We're aware of the crashing issues with the Roku Viki Channel, and our team is working on it.

    Do follow this post for updates as this duplicate topic would be closed.

    In the meantime, we suggest watching on Viki.com or on our other supported apps.

    We appreciate your patience and understanding in this matter.

    Best,
    Michelle‍

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  • I’m having the exact same issue.

    I did find that if I navigated away from the Home Screen, very quickly before it crashes, that I could get to the settings page & it didn’t crash.

    However, As soon as I navigate to the home screen, it crashes again.

    I also uninstalled the app, restarted everything, reinstalled the app. Still crashing.

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  • Same issue here, i did all the updates and still no luck.

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  • Same for us.  Did a restart of Roku, uninstalled Viki and reinstalled.  I see Viki had a software update today.  When we first tried to turn on Viki it asked us for a sign in which is unusual.  Works fine on iPad and iPhone just out on Roku.

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  • I have had the same issue all evening and have trying every suggestion but no change

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