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[Closed] Payment Problems

I was planning to renovate my Viki plan, it was the basic plan, and I know that is no more available that's why I was worried to pay, but the pay never succeed and my plan got canceled. So it's a total loss?

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  • Hi there,

    Thanks for writing in to us with your issue.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Kristoffer

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