[Closed] Viki Keeps Crashing
I have FireTV. Since last night, Viki keeps crashing at about the 2 minute mark of episode 2 of Idol on Quiz. A few times I have been able to exit the frozen screen. However, then all the other videos on Viki don’t work and my other apps on FireTV begin having issues too. Other times, the Viki app outright crashes and I have to hard restart my FireTV. I’ve tried restarting several times and tried watching the episode again, but it keeps doing this. I think this is a problem with the episode or show and not my Firestick because if I play other apps immediately after hard restarting I have no issues.
Thanks for writing in!
We're sorry that you're experiencing issues with Viki on your Connected TV Device.
To make sure this is not an app problem can you please try the following?
Are you still having the same issues with the Viki app? If so, can you please provide the following information?
I'll look forward to your response.
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