I downloaded Viki to see the dramas I can't see on YouTube or anywhere else since I don't have Netflix.... But the video keeps having pauses very frequently.... And by frequent I mean once in 3-5 secs... Can you give me a solution to this please.... I'm new to the app so I don't know much.... But I did try the following: 1. Reinstalling the app 2. Logging in again 3. Restarting my phone 4. Checking my network connection (the net had no issues)
Thanks for writing to us with your issue.
We will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
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