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No play/Pause button

So I’ve been watching Viki on their website for a couple days now and I still don’t have a play or pause button. I tried pressing the space bar and video doesn't seem to response to that. So every time I want to stop or play an episode. I have to manually click on the screen which is very annoying.
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  • Comentario oficial

    Hello jennifermai_2,

    Thanks for writing to us! We're sorry you're experiencing these problems with the Play/Pause button on Viki.com.

    To make sure this is not a browser issue can you please try the following?

    Are you still experiencing these issues? If so, could you please share with us the following information?

    1. Browser version and operating system. Click here to see all related information — you will get a link with all the information we need. Please share this link with us.
    2. A screenshot or screencast of the error message or issue
    3. Your console log and network HAR file. For more information on how to locate these, click here.

    Please let us know if you have further questions and we would be happy to look into it for you! We look forward to your response!

    Best,
    Suijin

     

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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