IS F Sport commercial freezes Viki app on Firestick
Hi... Whenever one of the 2 or 3 commercials for a car... the only English I see is IS F Sport... comes on, a spinner comes up and goes on forever. I am watching via Amazon Firestick 4K. the only way to resume watching is to hit the back button. I then have to select the proper episode (sometimes hard to do, as the Firestick brings me to the episode I most recently launched, but I may have watched that and the next, or even the one after that)... watch a new set of commercials, and then resume. Sometimes, the IS F Sport commercial comes up again right away, and I have to repeat the steps.
If there is a workaround/solution for this, please share! If not, please check with this advertiser, their ad is not working properly at all! Thanks!
Comentarios
Hello,
Thank you so much for writing in! I'm sorry that you're experiencing this issue on the Viki Fire TV app.
Could you first please try the following:
If you're still facing issues thereafter, we would like to request more information about this issue:
Thank you so much for taking the time to answer our questions.
Best,
Michelle
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