Subtitle issues

Is it just me or like whenever i clicked on the subtitle thing and tried to switch it on, it wasn't switching, no subs, nothing. I even tried logging on and off my account, turning off and logging back on to my device which is a chrome book, and still no subs. i tried everything and nothing works, my chrome book is new and everything, nothing happened to it but there is still no subs. All i want to do is just watch Hwarang in peace but there is no english subs so i can't do that. im so frustrated right now but i don't know whats going on. Please help my issue.

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  • Hi there,

    Thanks for writing in to us with your issue.

    Please try these to see if it helps:

    If you are still facing the same issue after, please let us know:

    • What is the exact episode and timestamp where the subtitles are missing (eg. Hwarang ep 2 around 35:05)
    • Browser version and operating system. Click here to see all related information — you will get a link with all the information we need. Please share this link with us.

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Just have a blog or a separate function for people who want to complain about the Poor Subbers that are all volunteers. It's so Stupid that people keep using the comments for the show or movies. and such to talk to the subbers instead of affecting the rating. 

    and opt just make the ratings separate for the comments  

    just suggestions.

     

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  • bratbaby1000 I pay dearly for the vicki who takes Dramas off the air without telling us, the dramas of actor Jang Keun Suk most Vick took off the air. Love Rain is in many chapters with no subtitles. Other Dramas with the same problem. I already sent the name of the Drama, Ep. Hours and nothing was resolved.

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