[Closed] Why do I see ads? I have premier pass till July 2020

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  lindnuemadrss_290

  28 de febrero de 2020 19:18

  I'm having the same problem; paid in full until October, 2020? I have sent several requests. Still having problem. Do they not a contact number where you can speak directly to someone who can assist in solving problems?

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  alva_nishimura_2

  28 de febrero de 2020 23:22

  I’m disgusted with viki. Look at Netflix’s Crash on you and Navigate. Don’t trust Asian country for customer service.

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  bowlescindy_399

  1 de marzo de 2020 05:17

  Having same problem if this continues I will be forced to cancel my subscription.

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  Michelle (CX)

  2 de marzo de 2020 08:50

  Hi all,

  Sorry to hear that you were experiencing issues accessing your subscription benefits. 

  As this involves Viki Pass, we've replied to each of you directly via the Help Center. Do respond there too should you need further assistance.

  Thank you,
  Michelle

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