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[Solved] iCloud account and Viki account
Hi!
My subscription for the Viki app is with my icloud account on my iphone. I didn’t initially sign up on the website itself but just use the app store to pay for subscription. I then made an account on the website but can’t seem to access some of the shows i want to watch. It still has the key logo. What can I do to fix this?
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Hey tzietel28_682,
I have created a help ticket for you, and we can follow-up with this there.
In the mean time, please note that different subscriptions give you access to different content. You can find out more about what your benefits you get access to with your current subscription in these FAQ articles:
What’s the difference between Viki Pass Standard and Plus?
How do I know if a show is Standard or Plus?
Best,
Kristie
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