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[Closed] Viki app doesn’t exist on my Roku device anymore

I can't use the Viki app on my Roku device. The app got erased and won't come up for download again, neither from the devices nor from the Roku website. I know they are compatible and i’m from Chile so there shouldn’t be any problem
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    Hi gvsdjisb5s_956,

    Thanks for reaching out to Viki Community Support.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this app issue on Roku.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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