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[Closed] Continuos error messages

I keep getting this message! 1001,1002,1003 I am unable to watch any show without extreme multiple interruptions. I am about to cancel my subscription of Viki plus !!!
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    Hi tracy_eva_819,  

    Thanks for writing to Viki Community Support!

    We are sorry that you are getting an error message which is leading you to consider canceling your subscription.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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