We understand that you wish to cancel the subscription on your old account. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
I have another account for viki using annual pass and no longer need this old account. I already deleted this account but still charging subscription. I cannot cancel my subscription on my phone as this “fallenmaeange*******@gmail.com” account is from an old phone i no longer have with me.
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Hi lodedquibal_256,
Thanks for writing to Viki Community Support!
We understand that you wish to cancel the subscription on your old account. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Have a great day!
Thank you,
Grace
I have another account for viki using annual pass and no longer need this old account. I already deleted this account but still charging subscription. I cannot cancel my subscription on my phone as this “fallenmaeange*******@gmail.com” account is from an old phone i no longer have with me.
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