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[Closed] I've been ignored for help regarding 30% off yearly plus pass subscription
I submitted a help request on 2/14/24 and have not received any reply. My ticket number is #1810516. I currently have a yearly subscription and would like to use the discount code for the next time I renew my subscription. I've confirmed with other subscribers that this can be done, however, I don't see any place to do this without cancelling my current subscription.
PLEASE RESPOND! Thank you.
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Hi betzalel_email_189,
Thanks for reaching out to Viki Community Support.
We apologize for the delay in our response as we're receiving a large volume of similar inquiries.
We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests. Have a great day!
Thanks,
Darl
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