[Closed] Payment not accepted, Gift Card Failed even though the card is good.

Filled out on screen info to open Viki Account, Loaded a current visa gift card and it comes back as payment failed.  Why?



3 comentarios
  • Comentario oficial

    Hi there,

    Thanks for reaching out to Viki Community Support! 

    askstar09_426we appreciate your gesture in trying to help. 

    yscotty003_365, we've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime. Have a great day!


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  • Sometimes they don’t read as a debit card. I had that happen once it had my name. The debit card number expiration date on it. For some reason the program would read it as just a gift card. Not a valid gift card. They might be able to help with that.

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  • Oops would not read as a valid debit card.

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