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[Closed] Language setting at page suddenly switched

Hi, there!

So my page setting went from English to Portuguese, I went to my profile page to switch it back, just to find out, it works on my profile page, and only there. Whatever page I open or re-load there is no change everything shows in Portuguese.

 

Viki's description to change it is no longer an option, could you please adjust topics, once changes are made that will affect those instructions?

Changing Site language from Viki Homepage

https://support.viki.com/hc/en-us/articles/200138704-How-do-I-change-site-and-subtitle-language-

It's not working this way, because that link is no longer there. Sorry, could not add another screenshot.

 

 

I did go there first, but I wonder is this topic really used it seems as if it has not been updated for a while, sorry if I am wrong, a time stamp of the last change, would be nice ...

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  • Comentario oficial

    Hello lutra, 

    Thanks for writing to Viki Community Support!

    We appreciate that you've brought this to our attention. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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  • Viki not only removed the "Language" option but also Soompi link.
    lutra you can change the language in your community page on the bottom, where also Soompi link is posted. @viki I do NOT understand the removal or leaving out these 2 links, the language option is the most important one. Imagine the page appears in Chinese as it happened to me many years ago, if I didn't remember which headers were where, I couldn't even contact you (Viki).
    This language link is absolutely a necessity!

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  • simi11 Did change it on the profile and the community, but every newly opened Viki page shows the same - it is in Portuguese!

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  • Hi simi11,  

    Thanks for writing to Viki Community Support!

    We appreciate your help in directing lutra on where the site language settings can be changed. We will be reaching out to you privately via a ticket on the Help Center shortly.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

    0
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