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[Closed] I can’t download offline videos on my iPad. My phone works (I even see the icon…) but not on my ipad

Why is this happening?
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    Hi moonjunglee1_464,

    Thanks for writing to Viki Community Support about your download issue. 

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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