We're sorry that you're experiencing this issue on the Viki app.
Could you first please try the following:
Log out from the Viki app
Delete and Reinstall the Viki app
Reboot your device
Log back in to Viki
If this does not help resolve the issue, could you please provide the following helpful information:
Does this occur on all shows? If not, please let me know the specific shows and episodes you're having problems with (ex. "Chicago Typewriter" Episode 2)
What version of the Viki app are you using? You can find it on the app settings.
Comentarios
Hi there,
Thank you for writing to Viki Community Support!
We're sorry that you're experiencing this issue on the Viki app.
Could you first please try the following:
If this does not help resolve the issue, could you please provide the following helpful information:
Best,
Michelle
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