Learn mode not working on ios

Hi! I’ve tried restarting my iPad, app and logged out and in from my account. The learn mode is still not working even when watching a show that has 100% of both English and Korean subtitles. It has been saying:  “Sorry, we are unable to initialize learn mode. Give it another try later” for days now, How can I fix it?



1 comentario
  • Comentario oficial

    Hi victoria_blomster_688,

    Thank you for getting in touch with Viki Community Support!

    We have passed these along to the respective team who will be reviewing this feedback. 

    However, we’d like to let you know that any works on Learn Mode have been put on hold as there are other issues that the team are currently prioritizing. 

    With any updates or changes around Learn Mode, we will definitely keep you informed.

    If you'd like to find out more about Learn Mode, please refer to this link.

    We appreciate your understanding in this matter. Meanwhile, please let us know if there is anything else we can help you with today.


    Darl​ ​

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