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[Closed] Region

Hi, I have a question about the region. I'm currently living in Japan, so I was expecting to watch a japanese drama, but the app said that is not available in the region. Why does this happen? Even if I search the drama on google, it says that is available for Viki Japan. I even downloaded the app in Japan, so I don't understand why I can't watch it. Is because my google account (which I use on Viki) I created in my own country?
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    Hello mmonkeymagic_747,

    Thank you for contacting us with your concern.

    We have seen your ticket in our Help Center and it's already being attended to. We will close this to avoid the confusion of multiple requests.

    Have a nice day!

    Thank you,

    Marc

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