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Select your issue from the categories below

Your email address

What is the issue you’re facing?

What device are you using?

Which web browser are you using?

What's your browser version?

Example: Firefox 45, Chrome 54, Internet Explorer 11, etc.

What's your device Operating System?

Example: Windows 11, MacOS 11.5.1.

Device model

Example: iPhone 6S, Samsung Galaxy 9, iPad Pro 2nd Generation

What Viki app are you using?

What's your Operating System version?

Example: Android 10.0 or iOS 11.0.1

Which Viki App version are you using?

You can find your Viki App version by going to the Viki App > Me > Settings (on the top-right corner).

Which Connected TV Device are you using?

What is your Connected TV Device OS?

Example: Roku 5.10, Apple tvOS 14.1.0

What version of the Viki app are you using?

Which Subtitle Issues are you facing?

What Playback Issues are you facing?

What feature are you facing issues with?

What is the error code you're seeing?

What is the ad issue you're facing?

What country are you located in?

Subject

Description

What device are you using to Cast?

Attachments

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