Jenny
Articles
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What is Soompi?
Soompi, a division of Viki Inc., is the world’s largest and longest-running English online media providing complete coverage of Korean pop culture. Founded in 1998, Soompi has become the ultimate a...
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Important Updates Regarding Soompi
After careful consideration, Soompi is undergoing some major updates to better streamline our services and improve the overall experience for users. These changes include: Removal of User Login and...
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Viki Ideas
Do you have an idea on how we can improve Viki? Let us know! We're always looking for ways to improve your experience on Viki. Whether it's a new feature you'd like to see, feedback on an existing ...
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Sunsetting Help Center Community Forums on Viki & Soompi, Viki Support & Product Update Corner on Discussions + Viki Ideas Forums
As part of our ongoing efforts to streamline our support channels and improve your overall experience, we will be deprecating the following forums listed below: Help Center Community Forums ...
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Content Restrictions on Viki
What are Content Restrictions? Content Restrictions allows you to restrict access to certain shows or movies based on the content ratings of your location. When enabled, a PIN will be required to w...
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Login Issues with Roku, Fire TV (and other devices)
Currently, due to an app requirement set by Roku, the QR code login method is no longer available. To access your Viki account on your device, you will need to log in using your email and password....
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Sunsetting Watch Party Feature
1. What happened to the Watch Party feature? As of December 4, 2024, the Watch Party feature has been officially discontinued on Viki.com. This means that you can no longer host or join Watch Parti...
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How Do I Find My Email Address and Username on My Viki Account?
If you are unsure what email address you used to sign up for a Viki account, or want to confirm what your Viki username is, follow the steps below. What is the Email Address Linked to My Viki...
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What is 'Error 429: Too Many Requests'?
What does 'Error 429 : Too Many Requests' mean? 'Error 429 : Too Many Requests' is a message your computer or device receives from a website's server. It's like a signal that the website sends b...
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Rakuten ID - "Something went wrong" Login Error Message
Error Message Upon Trying To Login If you are getting the error message "Something went wrong" on Viki.com while trying to login using your Rakuten ID login method, please try an alternative ...