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Kristoffer

  • Total activity 221
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Activity overview

Latest activity by Kristoffer
  • Kristoffer commented,

    Alô nayshioka, Lamentamos os problemas que teve com o Viki, que passou pelo seu dispositivo iOS! Infelizmente, devido aos regulamentos rigorosos da Apple, não temos acesso ao seu histórico de fatur...

  • Kristoffer commented,

    Hello kemp030751_675, May we know which instructions are you trying to change in English? We can confirm that the instructions given in our previous post are in English. Let us know so we can furth...

  • Kristoffer commented,

    Oi elisandraborges1621_113, Obrigado por entrar em contato com a central de ajuda. Atualmente, aceitamos cartões de débito e de crédito Visa, MasterCard, American Express, JCB, Discover e Diners Cl...

  • Kristoffer commented,

    Hello , We're sorry you're experiencing issues with the web video player. To make sure this is not a browser issue can you please try the following? Restart your home internet network. For more de...

  • Kristoffer commented,

    Hello yaraleticiamelo_788, We're sorry to hear you're having trouble logging in. We'll get you back in quickly! We have made some changes to your account and you should be able to reset your passwo...

  • Kristoffer commented,
    Official comment

    Hi patricejane_971, For more information on why you are seeing the 'Not Available in Your Region' message, please click here. Viki Pass enables users to watch videos ad-free and in HD (when availab...

  • Kristoffer commented,

    Hello, Thank you for contacting Viki Community Support. We're really sorry if you're having issues linking your Viki account on your device. Are you trying to link your Viki account to your Roku de...

  • Kristoffer commented,

    Hello vikiuser_598, Thanks for writing to us! We're really sorry if you're experiencing these problems with the Continue Watching feature/Watch Markers on Viki.com. Please note that Continue Watchi...

  • Kristoffer commented,

    Hi there summaiyaumme005_235, Thank you for writing to Viki Community Support! We're sorry that you're experiencing this issue on the Viki app. Could you first please try the following: 1. Log out ...

  • Kristoffer commented,

    Hi there kemp030751_675, Thank you for contacting Viki Community Support. If you're referring to Timed Comments, you can learn how to write a Timed Comment here: https://bit.ly/2sGeVUS If you have ...