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Latest activity by francene_duncan
  • francene_duncan commented,

    Ugh. You’re right. My 4K device is also having problems. I have one 4K device that is fine. 😔. I’m chatting with VIki support back and forth via email. We’ll see if that helps anything.

  • francene_duncan commented,

    I checked another device and I’m having the same problem. It’s an Apple TV HD. I have two 4K devices and they are fine. Appears to be the HD model causing the problems for me. Is this the same for...

  • francene_duncan commented,

    I have several Apple TV devices. It is inly happening on one of them. I’m resetting the entire device to see if it works. Have you tried this?

  • francene_duncan created a post,

    [Closed] Auto-play not working

    Up until a couple of days ago auto play on Apple TV was fine. Now it won’t work. If I click on “next episode” it just replays the same episode I just watched. Anyone else having this issue?

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