Joreen
Activity overview
Latest activity by Joreen-
Joreen created an article, Request Dubbing for a TV Show or Movie
Do you have a favorite show or movie that you'd love to see dubbed in your preferred language? We value your feedback and are committed to enhance your viewing experience. Please submit your dubb...
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Joreen created an article, Why am I seeing a “Device Streaming Limit Hit” error message?
Viki limits the number of concurrent streams per account for security reasons. Currently, the limit for the number of devices that can be streamed at the same time for each Viki Pass plan in North,...
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Joreen created an article, Why do I see an "Expired" notice on my downloaded title?
Your device will only store downloaded titles on your device for a limited period of time. With each download, a countdown displays the duration left to watch (and re-watch) that title or episode b...
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Joreen created an article, How Does Offline Viewing Work?
The Offline Viewing feature is currently only available for Viki Pass Plus subscribers, or users who have purchased rental titles on the Android and iOS app. Do ensure that you're on version 9.0 or...
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Joreen created an article, Why Am I Seeing This Error Message While Watching Videos?
This article contains information on identifying different error message codes and how you can try to troubleshoot. You will have to be on the latest version of the Viki app for the new messaging t...
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Joreen created an article, Why am I seeing a black screen with subtitles on my Android device?
If you're seeing only a black screen with subtitles and audio on your Android device, this could be due to Digital Rights Management (DRM) issues with your mobile device manufacturer. Solution: Go...
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Joreen created an article, How do I turn Autoplay On or Off?
You can customize your video settings to automatically play the next video or stop at the end of each episode. Web Click on the speech bubble icon at the bottom right corner of the video p...
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Joreen created an article, Supported Browsers
In addition to using supported browsers, do also ensure that your Content Decryption Module (CDM) version is up to date in order to play content on Viki. Google Chrome Version [110] o...
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Joreen created an article, How do I change video quality?
Viki automatically adjusts the video quality based on the strength of your network connection and your Viki Pass subscription entitlements. The strength of your internet connection will dictate th...
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Joreen created an article, How does Watchlist work?
Our 'Watchlist' feature now allows you to save a TV show or a movie to view it at a later time! Web Adding shows to your Watchlist Go to a drama/movie that you'd like to add to your Watchlist. ...