Michelle

1. Community
2. Community Forum
3. Pairing with Amazon Fire Stick

Hello, Thanks for writing in! I’m sorry that you're experiencing issues with Viki on your Fire TV Device. To make sure this is not an app problem can you please try the following? Log out from you...

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• Created February 19, 2020 09:00
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1. Community
2. Community Forum
3. [Closed] LOST ACCOUNT

Hi there, As this involves Viki Pass, we have replied to you directly via email.  Hope that helps! Cheers,Michelle

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• Created February 19, 2020 07:35
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1. Community
2. Community Forum
3. [On-hold] Video Playback error -5 no valid bitrates

Hi bblchr162_274, Thanks for letting us know those information. We will let our engineering team know.  In the meantime, we suggest using Chromecast to watch on your TV or via other devices. Best,M...

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• Created February 19, 2020 07:18
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1. Community
2. Community Forum
3. Where can I find the cast icon in the new player?

Hi dudie, Chromecast is only supported on Chrome browsers and that is why you are unable to see it on Firefox. Hope this clarifies! Best,Michelle  

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• Created February 18, 2020 09:22
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1. Community
2. Community Forum
3. Nothing will load, it is going on two weeks.

Hi there, Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com. To make sure this is not a browser issue can you please try the following? Log out from your account C...

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• Created February 18, 2020 09:20
• 0 votes

1. Community
2. Community Forum
3. [Closed] metodo de pagamento

Olá, Lamentamos saber que você está enfrentando problemas com sua assinatura. Como isso envolve o Viki Pass, responderemos diretamente a você pela Central de Ajuda. Obrigado,Michelle

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• Created February 18, 2020 09:11
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2. Community Forum
3. Wie geht das mit dem kündigen?

Hallo, Befolgen Sie die hier aufgeführten Schritte, um Ihr Abonnement zu kündigen:https://support.viki.com/hc/en-us/articles/200138904 Denken Sie daran, vor Ablauf Ihrer Testphase zu kündigen, um e...

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• Created February 18, 2020 08:27
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1. Community
2. Community Forum
3. [Closed] 5000 subs badge

Hi hoozii, Thanks for writing in to us about your missing badge. We will be looking into this and replying to you shortly via your ticket on the Help Center. Best,Michelle

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• Created February 18, 2020 08:19
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1. Community
2. Community Forum
3. [Closed] Empty Segments

Hi jocelyn51718, We'll be writing to you shortly via email to get more details about this issue. Please help to respond there as well and we'll assist to look into it.  Thank you,Michelle

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• Created February 18, 2020 08:09
• 0 votes

1. Community
2. Community Forum
3. [Closed] Sobre distintivos

Olá, Obrigado por nos escrever. Analisaremos seu problema de emblemas ausentes e em breve responderemos a você na Central de Ajuda. Se você tiver outras dúvidas, não hesite em nos informar. melhor,...

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• Created February 18, 2020 07:59
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