Michelle

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3. iPad Cannot stream to Samsung tv

Hi thedoubtfulguests_847 If you are viewing Viki on your TV with your iOS device via screen mirroring or using an HDMI cable, some videos might run with a black screen and audio and subtitles in th...

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• Created June 14, 2021 04:25
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3. [Closed] Anuncios

Olá mesquitacon_893 , Obrigado por nos escrever com o seu problema. Como isso envolve os detalhes de sua conta, entraremos em contato com você em particular por meio de um tíquete na Central de Aju...

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• Created June 14, 2021 04:22
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3. [Closed] Error 404 messagerie

Hi all,We're aware of this issue for the inbox, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.We appreciate your patience and understanding i...

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• Created June 14, 2021 03:32
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3. [Solved] Please Remove Gay and Lesbian / LGBTQ from My Subscription Feed

Hi there, You can view genre tags (eg. BL, GL etc.) indicated on the Show's/Channel page to help you decide on what to watch on Viki. Alternatively, you may select and view specific genre listings...

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• Created June 09, 2021 03:34
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3. [On-hold] Undefined casting

Hi all, Our team is gradually rolling out a new version 6.13.0 of the Viki Android app to everyone. This has the fix for the 'undefined' Chromecast issue. If you do not see the update available now...

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• Created June 09, 2021 02:55
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3. [On-hold] Undefined casting

UPDATED May 31 11:05hrs UTC +8: Hi all,  Our team is aware that there is this issue when Chromecast-ing from the Android app, and will need a little more time to look into it. We appreciate your un...

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• Edited June 09, 2021 02:51
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3. [Closed] Subtitle toggling while google chromecasting.

Hi christinepokesu_44, Our team is aware of this since the last time you've written in to us and they will be making improvements when possible. Do refer to your previous post for updates as this d...

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• Created June 09, 2021 02:50
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3. [ON HOLD] Problemas com legenda

Olá a todos, Para fornecer uma atualização - nossa equipe precisará de um pouco mais de tempo para analisar a solução dos problemas de legenda do Chromecast. Enquanto isso, durante a transmissão, v...

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• Created June 08, 2021 02:56
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3. [Closed] Vídeo não carrega

Olá kalessandro22_857 Obrigado por nos escrever com o seu problema. Como isso envolve sua conta, entraremos em contato com você em particular por meio de um tíquete na Central de Ajuda para coletar...

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• Created June 04, 2021 05:46
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3. [Closed] "Undefined" Error Message on Viki

Hi All, We're aware of this Chromecast issue, and our team is working on it. Rest assured the team is looking into finding a fix. For now, kindly follow this post for updates as this duplicate topi...

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• Created June 02, 2021 10:26
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