Michelle

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3. [Closed] je ne peux plus visionner les dramas

Bonjour mb8695479_140 Nous sommes désolés pour la réponse tardive. Votre ticket sur le centre d'aide a été traité et nous le fermerons pour éviter toute confusion entre plusieurs demandes. Si vous ...

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• Created January 26, 2023 05:29
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Official comment

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3. [Closed] Deleted Running man episodes

Hi there, As each title has different licensing agreements, we appreciate your understanding that we're not able to share the list of regional availability. In this case, if you're not seeing the o...

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• Created January 16, 2023 08:44
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Official comment

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3. [Closed] Shows Being Removed

Hi there,As your request involves your subscription, we will be creating a ticket for the relevant team to follow up on.Please help to respond there too as this post will be closed to prevent multi...

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• Edited January 12, 2023 09:16
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3. How can I report any racist behavior? I got a screenshot from it, but I can't report it, nor delete such comments.

Hi there, You can refer to this page on how to report Timed Comments. Our team will review your report as soon as they can. Thank you,Michelle

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• Created January 09, 2023 08:24
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3. [On-hold] Episodes Disapeared

Hi everyone, We're aware that there is an intermittent content issue affecting various apps: Episodes are missing Episode countdown is showing negative days The show's page suddenly indicates that...

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• Created January 06, 2023 09:48
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3. [On-hold] Fall Subathon badge

Hi there, The Fall Subathon badges are delayed due to a bug in our system. We're sorry about the wait and do appreciate your patience! Our team is looking into getting this fixed as soon as they ca...

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• Created January 04, 2023 09:16
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3. [Closed] Suscripciones

Hola ingridsherlin87_646 Como se trata de los detalles de su cuenta, nos pondremos en contacto con usted de forma privada a través de un ticket en el Centro de ayuda en breve. Ayude a responder all...

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• Created January 04, 2023 03:26
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3. [Closed] False review of my posted review

Hi there, We noticed that you have an open ticket with us on the Help Center and we'll be closing this to prevent confusion of multiple requests. Our team will be reaching out to you as soon as pos...

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• Created December 22, 2022 10:15
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3. [Solved] Unable to leave a review

Hi gintea We've checked for yours as well and noticed that your review was submitted eventually.  Hope this clarifies! As we'll be closing this old thread, please reach out to our Help Center at bi...

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• Created December 22, 2022 05:48
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3. [Solved] Downloads won’t play

Hi everyone who is facing this issue, Our team is aware that some downloaded titles on the iOS app might not work:  The video will only play for 2-3 seconds with the Viki intro screen An error mes...

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• Edited December 08, 2022 07:03
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