Michelle
Articles
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Why do I need to disclose my age to access Viki?
As a legal requirement by multiple governing bodies, we are required to ensure all users are at least 13 years of age to use Viki. The following is required to ensure this: You will need to provid...
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'Continue Watching' delay
Due to an increase in viewer activity recently, please note that there will be slight delay of about 15mins before your watched activity is updated. We appreciate your patience and understanding!
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How do I set screen rotation on/off?
Turning your mobile device on either side will rotate your video from portrait mode to full screen landscape mode on the app. To prevent this rotation during video playback, you may choose to lock ...
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Roku - Video quality of Kocowa-licensed content for older devices
Due to playback compatibility issues between older Roku models and DRM-protected videos, Kocowa-licensed titles are not available for HD viewing on certain Roku devices. Note: Kocowa-licensed titl...