Michelle
Articles
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How do I subscribe to Viki Pass?
This article contains information on how you can subscribe to Viki Pass. Viki Pass is a subscription service that allows you to watch exclusive videos, free of ads, and in HD. You can subscribe to...
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Why was I charged during my free trial?
There might be different reasons as to why you might have been charged during your trial. Charged immediately after subscribing iTunes subscriptions There is only one trial per Apple ID. This me...
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What is Viki Pass?
Viki Pass Subscription Viki Pass is a subscription service that allows you to watch exclusive content, free of ads and in HD. Note: HD only where available and is subject to a strong internet conne...
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What is Viki Pass Basic?
Viki Pass Basic is a recurring monthly/annual subscription that lets you watch existing free shows without ads and in HD. You can subscribe to Viki Pass Basic at any time. Enjoy a 7-day trial with ...
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Viki Pass (India) - Changes to Google Play subscriptions
Please be advised that due to the new Reserve Bank of India eMandate notification, new Viki Pass subscriptions made through the Google Play Store (India) will temporarily cease to be automatically ...
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How can I cancel my Viki Pass subscription?
Based on the device you had originally subscribed on, you can cancel your subscription with the steps listed below. If you need help identifying your Viki Pass plan, you may refer to this article f...
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Rentals - I have a promo code, how do I apply it for my purchase?
If you have a promo code from Viki, you can redeem it using the “Add promo code +” option on the checkout page of your rental process. Note: Viki promo codes can only be redeemed when renting via a...
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How can I view or manage my subscription?
Depending on the device you used to subscribe to Viki Pass, you can easily view, upgrade, downgrade or cancel your subscription by following these steps: Web Subscription Login to Viki.com. Go ...
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'Continue Watching' delay
Please note that we're facing an issue with watch activity updates being delayed on 'Continue Watching'. We appreciate your patience as our team is working on fixing it.
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What Viki Pass subscription do I have?
The Subscriptions and Settings page on Viki.com will help you identify what Viki Pass plan you are currently subscribed to. On a web/mobile browser, log into your account on Viki.com. Click on you...