Michelle (CX)
Comments
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Olá, No momento, não temos planos para um aplicativo Viki na LG Smart TV; e não suporta navegadores da web em TVs inteligentes.Podemos recomendar outras opções para assistir ao ...
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Olá thamirismarins_511, Lamentamos saber que você esteja enfrentando esses problemas. Para que possamos entender o problema, você poderia compartilhar conosco as seguintes informações? Em qual dis...
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Hello,Viki Pass exclusives might be made available to everyone at a later date. The date differs based on their licensing terms. Do check the channel page regularly to check if the episodes are un...
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Hello snowblosom_861 Thank you for writing in to us. We looked up your account and is able to see your Viki Pass linked. If you still can't see subscription benefits, we recommend taking the follow...
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Olá, Lamentamos a demora na resposta! Seu tíquete na Central de Ajuda foi atendido e vamos encerrar isso para evitar confusão de várias solicitações. Espero que isto ajude! Felicidades,Michelle
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Hi jaasea012_832 We have ceased support to the Viki app on Amazon Kindle Fire devices on July 1st, 2019. The Viki app will no longer be available for download on the Amazon App Store on Kindle Fire...
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Hi there, Thanks for writing in to us with your issue. Do you mean that you are unable to see your episode list such as the following shown on the website? If yes, could you help to provide: Whic...
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Hi both, Thanks for writing in to us with your Watch History issue on Roku. If this issue is still occurring for you, could you help to provide the following information so we may look into it? Do...
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Hi there, Thank you for getting in touch! At the moment, there is no limit to the number of devices you can log into using the same Viki account. Also, as long as you are logged in to Viki with the...
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Hi there, Thanks for writing in to us. We will be replying to your issue via your ticket on the Help Center. Please try out our suggestions and let us know how it goes. Best,Michelle