Michelle-CX
Articles
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Why Am I Being Charged Multiple Times for a Viki Pass Subscription?
The reason why you might be charged multiple times for a Viki Pass subscription is one of two reasons: You might have multiple subscriptions under separate Viki accounts You might have multiple su...
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How Do I Subscribe to Viki Pass?
Viki Pass is a subscription service that allows you to watch exclusive videos, free of ads and in HD (at least 720p). To bring you the best and safest experience, Viki will need to verify your em...
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How can I upgrade, downgrade or manage my subscription?
Depending on the device you used to subscribe to Viki Pass, you can easily view, upgrade, and downgrade your subscription by following the steps listed below. If you need help identifying your Viki...
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Which Viki Pass subscription do I have?
The Subscriptions and Settings page on Viki.com will help you identify what Viki Pass plan you are currently subscribed to. On a web/mobile browser, log into your account on Viki.com. Click on you...
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How Can I Cancel My Viki Pass Subscription?
Based on the device you had initially been subscribed on, you can cancel your subscription with the steps listed below. We recommend making any subscription changes at least 2 days before the renew...
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How do I disable Ad blockers on Viki?
Advertisements help us cover the cost of licensing shows and provide some content that is free to watch. However, there are many browser extensions and built-in functions that can cause videos to ...
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Why am I still seeing the ad blocker message even after turning off ad blockers?
If you notice that the ad-block message still appears after you have disabled your ad-block or safe-listed Viki, likely, something else on your computer or network is still causing the detection to...
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What are the Viki Pass plans available?
Viki Pass offers exclusive content and the ability to watch content with no ads and in HD quality (at least 720p) when available. These are the two plan types: Viki Pass STANDARD Watch our Viki...
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Does Viki Pass include subtitles and access to regionally restricted content?
Viki Pass is a recurring subscription service that provides exclusive Viki content, the ability to watch content with no ads and in HD quality (at least 720p) when available, and access to stream o...
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Rentals - How do I rent shows?
This article contains information on how you can rent a show on Viki. If a title is available for rental, you will see either one of these buttons on the title's page: A one-time payment is n...