Michelle

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3. Flower of Evil censored

Hi there, Thanks for writing in with your enquiry. The videos and versions available on Viki depend on the streaming rights granted by our content partners. Sometimes you may notice that the same v...

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Official comment

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3. [Closed] Ad Freezing

Hi there, We're sorry that you're experiencing the ad-freeze issue on Fire TV. Our team is aware of it and is working on fixing it. Do follow this post for updates as this duplicate topic would be ...

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3. duda

Hola, Gracias por escribirnos. Todavía estamos trabajando en los términos de la licencia para el estreno de este título en Viki. Haremos todo lo posible para que esté disponible lo antes posible. ¡...

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3. [Closed]How do I delete my account?

Hi there,We're sorry for the delayed response! Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests. Hope this helps!Cheers,Michelle

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3. [Closed] Shows freezing on ads

Hi there wysie218_355, I'm sorry that you're experiencing the ad-freeze issue on Fire TV. Our team is aware of it and is working on fixing it. We will be providing more updates via your ticket on t...

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3. TCL smart tv not working rakuten viki app

Hello, We're sorry that you're experiencing issues with Viki on your Android TV Device. To make sure this is not an app problem can you please try the following? Log out from your account Uninstal...

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3. Rokuten Viki app on Samsung Smart TVs

Hi shallom, Similarly, web browser video playback on TVs are no longer supported on Viki. Mobile web browsers do not provide the same video watching experience and are more likely to cause playback...

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3. [Closed] Running Man Episodes Missing

Hi there,We're sorry for the delayed response! Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests. Cheers,Michelle

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3. Not seeing the subtitle on put your head on my shoulder

Hi there, We're sorry that you're experiencing this issue on the Viki app. Could you please provide the following helpful information: What is the timestamp of Ep 20 of Put Your Head on My Shoulde...

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3. [Solved] Como mudo o plano

Olá, Obrigado por nos contatar e pelo seu interesse em fazer um upgrade para o Viki Pass Plus!Verifiquei a sua conta e vi que você está atualmente inscrita em uma assinatura anual do plano Basic do...

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