Help Center

Michelle

Total activity 4257
Last activity May 06, 2021 09:53
Member since March 26, 2019 06:15

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Followed by 36 users
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Michelle commented, May 06, 2021 09:53
Hi amanda_lau_3Thanks for writing in to us with your issue.We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your device.Please help to r...
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Michelle commented, May 05, 2021 04:04
Official comment
Hello,We're aware of the inbox issue on http://contribute.viki.com/, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.We appreciate your patienc...
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Michelle commented, May 04, 2021 10:29
Hi aamirjamil323_253Thanks for writing in to us with your issue.As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center with more assistance....
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Michelle commented, May 04, 2021 10:27
Hi verochun215_103, Please try to adjust your subtitle appearance on your iOS device settings first. If you're still having the same issues, do share a screenshot of the customised subtitle settin...
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Michelle commented, May 03, 2021 10:19
Official comment
Hi there, Apologies for the delayed response to your enquiry! Yes, the episodes with the new actor will be available on Viki. However, we're not able to provide a timeline for it yet so do keep a l...
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Michelle commented, May 03, 2021 08:31
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Hi all, This issue should be fixed now. You may go ahead to cast your shows again. If you are still having problems, do reinstall your app before trying again. Otherwise, please send details (scree...
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Michelle commented, May 03, 2021 05:04
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Hi there,We're aware of this Chromecast error for iOS devices, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.Meanwhile, we suggest watching d...
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Michelle commented, May 03, 2021 05:02
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Hi there,We're aware of this Chromecast error for iOS devices, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.Meanwhile, we suggest watching d...
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Michelle commented, May 03, 2021 05:00
Official comment
Hi there,We're aware of this Chromecast error for iOS devices, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.Meanwhile, we suggest watching d...
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Michelle commented, May 03, 2021 03:55
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Hola, ¡Lamentamos la demora en la respuesta! Su ticket en el Centro de ayuda ha sido atendido y lo cerraremos para evitar la confusión de múltiples solicitudes. ¡Espero que esto ayude! Salud,Michelle
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