Michelle

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3. [Closed] Why can't watch dramas on viki?

Hi lanny_halim_532,As this is likely a separate issue, we will be reaching out to you via a ticket on the Help Center shortly.Please help to respond there too as this post will be closed to prevent...

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3. [On-hold] "Everything Everywhere All at Once" Not available in your current version of app

Hi there, Our team is aware of the playback issue for the movie << Everything Everywhere All at Once >>. They are looking into resolving this issue as soon as they can.  Meanwhile, as this affects...

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3. There are no shows on my explore page, even without filters

Hi zulqarnainmuzaffar81_522, Could you try the following first to see if it helps with your issue? Reset your internet connection or try connecting to another (eg. mobile data / other WIFI) If you...

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3. [Closed] Unable to watch due to an error

Hi there, Our team is aware that there is this issue on Viki.com.  As you are using Google Chrome, please try updating your Widevine Content Decryption Model first as some users were able to resolv...

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• Edited June 27, 2022 06:04
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3. [Closed] Badges and movies

Hi merry_reaper,We've created a ticket for you on the Help Center and it has been escalated to our team that will be responding to you soon.  This post will be closed to prevent multiple requests c...

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3. [Closed] Pass Plus subscriber Older movies now charge rental Fee

Hi there, We are aware of this issue with some Viki Pass movies, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.We appreciate your patience an...

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3. [Closed] Open Tickets

Hi hallastudies! We've escalated your request to our team as well. They will get back to you as soon as they can.  Thank you for your patience and for following up on this.  Best,Michelle

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3. [Closed] Subtitle contributions not showing

Hi there, We're sorry that you're experiencing issues with your QC status. Your ticket on the Help Center has been escalated to the relevant team and they will get back to you as soon as they can. ...

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3. [Solved] Changing Pronouns in Actor's Bio

Hi there, Thanks for sharing this with us! Our team has made the relevant updates to Panuwat Kerdthongtavee (Copter)'s profile description.  We'll be closing this thread now as the request is compl...

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3. [Closed] Please respond to my open tickets

Hi Simi, We have escalated your tickets to our team, thank you for following up on them. Our team will get back to you as soon as they can.  Regards,Michelle

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