Sean
Articles
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Why are some channels managed by "vikicommunity"?
If a channel is managed by "vikicommunity", the videos of the channel are usually uploaded with English subtitles. These subtitles are not available for editing, and no other language subtitles can...
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Navigating the Contributor Tools
Note: Contributor tools can only be accessed once you have been added to the team for that specific channel or movie. To access the contributor tools (Segment Timer, Subtitle Editor, Team Discussio...
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Why is the Subtitle Editor locked?
For 36 hours after a video is added to Viki, the subtitle editor for the video will be available only to the Channel Manager, Moderators and designated Segmenters (in short, the Subtitle Editor wil...
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Adding breaks in subtitles
Users can add breaks in lines of subtitles using HTML <br>. This is often used for long lines of dialogue or when there are multiple speakers during a certain timeframe. If needed, single breaks (<...
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Why aren't my newly added subtitles showing up?
When you add subtitles to a video via Subtitle Editor, it may take up to ten minutes for them to appear on the video. Please allow some time for the changes made via Subtitle Editor to be reflected...
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How do I find someone’s username?
You might need to find someone's username, for example, to send them a Private Message. Finding someone's username You can find anyone's username in two locations, both on their Profile Pages: In...
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How to Find a Project on Rakuten Viki
Are you looking to join the Viki contribution community but do not know where to start? You have come to the right place!! Please note, you should always receive permission from the Channel Manager...
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How do I make sure I get my free QC Viki Pass benefits?
When you reach QC status (3000 contributions), you earn perks which are granted to your account. These perks are automatically issued through our system once you have reached the QC milestone. Ther...
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Glossary of Terms
A list of terms used within the Help Center can be found below: A - I | J - Q | R - Z Badges / Profile BadgesYou can earn badges to proudly display on your profile page by subtitling and segmentin...
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Contribution Supported Browsers
All contributors can use our contribution tools according to the information provided within this article. Google Chrome Version 57 or later on Windows 10 or later and Mac OS X 10.10 (Yosemite) ...