Joshua
Articles
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Request Subtitles for a TV Show or Movie
Our passionate volunteer community (people like you!) subtitle content on Viki. You can learn more about our volunteer community here.If you wish to request subtitles for a particular show, you can...
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How do I use Learn Mode on iOS?
Learn Mode is an innovative feature from Viki to facilitate language learning and is currently available in Korean, Chinese, Japanese & Taiwanese videos that have at least 50% subtitles in the orig...
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Why was I charged after cancelling?
For both iTunes and Android subscriptions, the subscription is charged to your iTunes/Google account at the moment of confirmation of purchase. iTunes/Google will automatically renew your subscript...
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How to delete your credit card information?
Web Subscriptions If you wish to delete your credit card information on file, you will need to contact the support team. You can contact us through this link to assist you. For privacy reasons,...
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What are Collections?
The Collection feature is an easy way to find and group your favorite shows so that you can easily find them at a later time. Note: Emails must be verified to view/create/edit your Collections. For...
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Why am I seeing a "The media playback was aborted due to a corruption problem" error message?
Our engineers are aware and are working on a fix at the moment. In the meantime, you can change your Video Playback settings to Medium or Low to possibly help resolve this issue: Login to Viki.com...
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Why am I seeing a "Request Entity Too Large" error message?
Our engineers are currently working on resolving this. In the meantime, please clear your cache and cookies to resolve this issue. We apologise for any inconvenience caused!
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How does Watch List work?
Our 'Watch List' feature now allows you to save a TV show or a movie to view it at a later time! Web Adding shows to your Watch List Go to a drama that you'd like to add to your Watch List. Ta...
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How do I control how much data Viki uses?
Streaming videos on Viki can consume a moderate amount of data. If you are concerned with bandwidth or data limits, you can now restrict how much data Viki uses by adjusting maximum video playback ...
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Request a TV Show or Movie
Have a TV drama, variety show or movie you'd like to see on Viki? Fill out the form below! This is the one and only place to submit content requests. The Viki team is always working to make more vi...