
Joshua G
Customer Experience Manager
Activity overview
Latest activity by Joshua G-
Joshua G created an article, What regions/countries are Viki available in?
Viki is available in the following regions & countries: Africa Algeria Angola Benin Botswana Burkina Faso Burundi Cameroon Cape Verde Central African Republic Chad Comoros Congo-Brazzaville ...
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Joshua G created an article, Suspension of Rakuten Viki services in Russia
Rakuten Viki has decided to suspend all services in Russia and thus, access to our websites, apps, and subscription services will no longer be available. All Viki.com and Google Play Viki Pass sub...
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Joshua G commented, Official commentHello irfanmangrio_865, Firstly, we want to thank you for supporting Viki.Our content partners count on us to protect the legal rights to shows on the Viki service, including where such shows are u...
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Joshua G commented, Official commentHi there! Thanks for getting in touch with us. Due to app compatibility issues, we are unfortunately unable to support issues on older devices that don’t have the current device requirements needed...
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Joshua G commented, Official commentHi there!Due to Chromecast and app limitations, for Autoplay to work while Chromecasting, the device has to be active and the Viki app has to be in the foreground prior to the next episode. I hope ...
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Joshua G commented, Official commentHi there!I'm really sorry to read that! I'd like to suggest that you reset your password before trying to log in via Email and Password again: Reset your password Visit viki.com/forgot_password E...
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Joshua G commented, Official commentHi there! Really sorry to read this! Could you please try taking the following steps on your Firestick device before trying again: Turn off your device Unplug the Firestick from your TV Wait 3 sec...
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Joshua G commented, Official commentHi there, Thanks for writing in! I'm afraid that the Viki app cannot be installed on your Sony TV unless it runs Android TV OS. I'd like to suggest that you take a look at our apps page for more up...
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Joshua G commented, Official commentHi there! Thanks for your feedback! At the moment we do not support Paypal. However, I can recommend subscribing via iTunes or Google Play as they support Paypal. Also, subscribing via iTunes or Go...
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Joshua G created an article, Why am I seeing an "Unexpected Error" message when signing in with Apple?
If you see an 'Unexpected Error' while trying to Sign Up or Sign In with Apple, please unlink your Viki account before trying again. Unlinking your Apple ID Go to Settings and tap on your Apple...