Help Center

Joshua

Total activity 1635
Last activity April 03, 2020 06:53
Member since August 16, 2018 08:54

Following 0 users
Followed by 10 users
Votes 25
Subscriptions 738

Joshua created an article, March 26, 2020 11:00
How do I find my Apple-generated login email on Viki?
1. Get Started
2. Account
Tap on Me Tap on the Settings Icon The email address below your username is your Apple ID login email How do I change my Apple-generated login email? At the moment, there is no way to change...
- Edited April 02, 2020 08:34
- 1 follower
- 0 comments
- 0 votes
Joshua created an article, March 26, 2020 08:17
How do I unlink my Apple ID from my Viki account?
1. Get Started
2. Account
If you want to stop signing in to your Apple ID on Viki, you can unlink your Apple ID from your Viki account by taking the steps below: Unlinking your Apple ID Go to Settings and tap on your Appl...
- Edited April 02, 2020 08:36
- 2 followers
- 0 comments
- 0 votes
Joshua created an article, February 25, 2020 08:45
What happens when I cancel my subscription during my trial?
1. Payments and Subscriptions
2. General
Web Subscriptions When you cancel your subscription at any point during your free trial, your Viki Pass benefits will cease immediately. iTunes Subscriptions When you cancel your subscription at an...
- Edited March 06, 2020 05:04
- 1 follower
- 0 comments
- 2 votes
Joshua commented, February 13, 2020 09:33
Hi there aslauggorbitz,I apologise for misreading your previous post. With the new video player, we no longer have episode-level comments. However, we really appreciate your feedback and we've high...
- View comment
- -1 votes
Joshua commented, February 13, 2020 09:16
Hi there!Once again, I do apologise for misreading this post. We regret that we will no longer have a comment section for individual episodes with the new video player. However, I'll be escalating ...
- View comment
- 0 votes
Joshua commented, February 13, 2020 09:11
Hi there rscott_573, Thank you so much for writing and for clarifying what Estelll meant. I sincerely apologise for misunderstanding the original question. To clarify, with the new video player, ...
- View comment
- 1 vote
Joshua commented, February 13, 2020 06:16
Hi there!Thanks for writing to us and highlighting this to us. We're currently looking into this and will provide an update as soon as we can! In the meantime, the first episode can still be viewe...
- View comment
- 0 votes
Joshua commented, February 13, 2020 05:57
Hi there! Thanks for writing in! I'm afraid that we're not able to replicate this on our end. For us to help better, could you please let me know the following: How are you watching these episodes...
- View comment
- 0 votes
Joshua commented, February 13, 2020 05:40
Hi there! Thanks for writing in. As this involves Viki Pass and maybe involve you sending over private information, we'll be responding to you via email :)Cheers,Joshua
- View comment
- 0 votes
Joshua commented, February 13, 2020 05:36
Hi there estelll! Thanks for writing in! You can access the Channel page by clicking on the Channel Title on the video player. I've attached a screenshot below :) I'm afraid that there is no way t...
- View comment
- -2 votes