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Joshua

Total activity 1669
Last activity October 19, 2020 03:32
Member since August 16, 2018 08:54

Following 0 users
Followed by 18 users
Votes 27
Subscriptions 762

Joshua commented, October 12, 2020 08:29
Official comment
Hi there! On our end, we see that subtitles do shift up when you hover above the player controls. To make sure this is not a browser issue can you please try the following? Log out from your accou...
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Joshua commented, October 12, 2020 08:23
Official comment
Hi there!I'm afraid there currently are no plans for Learn Mode to be available on Roku at the moment. However, we do thank you for your feedback and we've escalated your thoughts to our product te...
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Joshua commented, October 12, 2020 08:16
Official comment
Hi there! I'm afraid that Watch List is not available on Roku and Apple TV at the moment. However, we're working on adding this feature as soon as possible. Thanks for your feedback :)Cheers,Joshua
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Joshua commented, October 12, 2020 08:12
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Hi there!Glad to let you know that you can find your Watch List on your Fire TV now :) We're hoping to add the feature to add shows to your Watch List from your Connected TV soon. Cheers,Joshua
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- Edited October 12, 2020 08:12
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Joshua commented, October 06, 2020 01:53
Official comment
Olá!Obrigado por sua paciência conosco. Nossos engenheiros voltaram para nós e o problema foi resolvido. Por favor, tente sair e entrar novamente antes de tentar novamente.Se você continuar a ter e...
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- Edited October 06, 2020 01:54
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Joshua commented, September 30, 2020 04:15
Hi there lizzielizabeth96_972, We're so sorry to read this, but we thank you for bringing this up. Your ticket has been picked up and we'll be responding to you soonest. Cheers,Joshua
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Joshua created an article, September 09, 2020 09:47
How do I log out of all my devices?
1. Troubleshooting
2. How to
To log out of all web browsers, Connected TV apps, tablets, and mobile devices at once, you will need to either change or reset your password. Resetting your password Visit viki.com/forgot_passwo...
- Edited September 09, 2020 09:47
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- 0 votes
Joshua commented, September 01, 2020 01:19
Thanks lengtang24_287! We'll be in touch with you shortly!
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Joshua commented, August 31, 2020 01:46
Official comment
Hi there everyone! We were experiencing some issues earlier today, which have since been fixed by our engineers. We sincerely apologize for any inconvenience that might have been caused. If you w...
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Joshua commented, August 31, 2020 01:45
Official comment
Hi there everyone, We were experiencing some issues earlier today, which have since been fixed by our engineers. We sincerely apologize for any inconvenience that might have been caused. If you w...
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