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Joshua

Total activity 1702
Last activity April 16, 2021 08:33
Member since August 16, 2018 08:54

Following 0 users
Followed by 54 users
Votes 27
Subscriptions 776

Joshua created an article, March 31, 2021 04:01
Content Changes from April 21st, 2021
1. Troubleshooting
2. Announcements
From April 21st, 2021, full access to the following dramas below will now require a Viki Pass Standard subscription. Please click here for more information on our 7-day free trial and on how to sub...
- Edited April 01, 2021 02:00
- 54 followers
- 0 comments
- 381 votes
Joshua created an article, March 16, 2021 05:12
Ceased Support for Android Instant Apps
1. Troubleshooting
2. Announcements
We’ll be ending support for Android Instant Apps on March 19, 2021, to ensure that we serve the best Viki experience to our users. You will be prompted to install the Viki app should you visit Viki...
- Edited March 17, 2021 01:24
- 2 followers
- 0 comments
- 1 vote
Joshua created an article, February 18, 2021 07:31
Rentals - How do I find my rented shows?
1. Payments and Subscriptions
2. Rentals
Note: Expired or completed rentals will not appear in your ‘Rented’ list. To see a full history of your rented shows, please visit your Billing History. Finding your rented shows Viki.com On t...
- Edited April 12, 2021 07:48
- 1 follower
- 0 comments
- 1 vote
Joshua commented, January 05, 2021 11:13
Official comment
Hi there! Thanks for getting in touch with us. Due to app compatibility issues, we are unfortunately unable to support issues on older devices that don’t have the current device requirements needed...
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- 0 votes
Joshua commented, January 05, 2021 10:53
Official comment
Hi there!Due to Chromecast and app limitations, for Autoplay to work while Chromecasting, the device has to be active and the Viki app has to be in the foreground prior to the next episode. I hope ...
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- 0 votes
Joshua commented, January 05, 2021 10:51
Official comment
Hi there!I'm really sorry to read that! I'd like to suggest that you reset your password before trying to log in via Email and Password again: Reset your password Visit viki.com/forgot_password E...
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- 0 votes
Joshua commented, January 05, 2021 10:44
Official comment
Hi there! Really sorry to read this! Could you please try taking the following steps on your Firestick device before trying again: Turn off your device Unplug the Firestick from your TV Wait 3 sec...
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- 0 votes
Joshua commented, January 05, 2021 10:36
Official comment
Hi there, Thanks for writing in! I'm afraid that the Viki app cannot be installed on your Sony TV unless it runs Android TV OS. I'd like to suggest that you take a look at our apps page for more up...
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- Edited January 05, 2021 10:37
- 0 votes
Joshua commented, November 11, 2020 08:29
Official comment
Hi there! Thanks for your feedback! At the moment we do not support Paypal. However, I can recommend subscribing via iTunes or Google Play as they support Paypal. Also, subscribing via iTunes or Go...
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- 0 votes
Joshua created an article, October 29, 2020 09:12
Why am I seeing an "Unexpected Error" message when signing in with Apple?
1. Mobile & Other Apps
2. Apple / iOS
If you're seeing an 'Unexpected Error' while trying to Sign Up or Sign In with Apple, please unlink your Viki account before trying again. Unlinking your Apple ID Go to Settings and tap on your Ap...
- Edited October 30, 2020 03:31
- 1 follower
- 0 comments
- -4 votes