
Joshua
Activity overview
Latest activity by Joshua-
Joshua created an article, Why do I have to subscribe to watch True Beauty?
New “True Beauty” episodes are available for Viki Pass subscribers only. You can watch right away when you subscribe to Viki Pass. Find out more about how to subscribe here. For more details, ple...
-
Joshua commented, Official commentHi there! Thanks for getting in touch with us. Due to app compatibility issues, we are unfortunately unable to support issues on older devices that don’t have the current device requirements needed...
-
Joshua commented, Official commentHi there!Due to Chromecast and app limitations, for Autoplay to work while Chromecasting, the device has to be active and the Viki app has to be in the foreground prior to the next episode. I hope ...
-
Joshua commented, Official commentHi there!I'm really sorry to read that! I'd like to suggest that you reset your password before trying to log in via Email and Password again: Reset your password Visit viki.com/forgot_password E...
-
Joshua commented, Official commentHi there! Really sorry to read this! Could you please try taking the following steps on your Firestick device before trying again: Turn off your device Unplug the Firestick from your TV Wait 3 sec...
-
Joshua commented, Official commentHi there, Thanks for writing in! I'm afraid that the Viki app cannot be installed on your Sony TV unless it runs Android TV OS. I'd like to suggest that you take a look at our apps page for more up...
-
Joshua commented, Official commentHi there! Thanks for your feedback! At the moment we do not support Paypal. However, I can recommend subscribing via iTunes or Google Play as they support Paypal. Also, subscribing via iTunes or Go...
-
Joshua created an article, Why am I seeing an "Unexpected Error" message when signing in with Apple?
If you're seeing an 'Unexpected Error' while trying to Sign Up or Sign In with Apple, please unlink your Viki account before trying again. Unlinking your Apple ID Go to Settings and tap on your Ap...
-
Joshua created an article, Ceased Support for iOS app versions 6.1.0.1108 and older, & Android app versions 5.7.2 and older
We’ll be ending support for iOS app versions 6.1.0.1108 & Android app versions 5.7.2 and below after Nov 30th, 2020. What if I’m not able to download the latest version of the app? If you’re unab...
-
Joshua commented, Official commentHi there! On our end, we see that subtitles do shift up when you hover above the player controls. To make sure this is not a browser issue can you please try the following? Log out from your accou...