1. Help Center
Avatar

Joshua

  • Total activity 1603
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 8 users
  • Votes 24
  • Subscriptions 724
Follow

Activity overview

Latest activity by Joshua
  • Joshua commented,
    1. Community
    2. Community Forum
    3. Subscription issues

    Hi there! The reason why you might not be seeing benefits from your subscription is because your iTunes subscription is not linked to your Viki account yet. To fix this, please take the following s...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. Availability

    Hey there,Thanks for writing to us. The reason why this is so is that Dr. Romantic 2 is a Viki Pass Plus Exclusive. The first two episodes are provided for free to all users.New episodes that are r...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. Video didn't load

    Hello there! Thank you for writing in to Viki Community Support. I'm so sorry that you're experiencing this video issue on the Viki app. Could you first please try the following: Delete and Reinst...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. Upgraded to plus but will still showing standard

    Hi there shumanaashique95_328!So sorry to read this! If you still can't see subscription benefits, I recommend taking the following steps: Log out from your Viki account Log back in to Viki with y...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. Sous titre

    Salut! Merci d'avoir écrit! Je suis vraiment désolé de lire ça! Pour que nous comprenions le problème, pouvez-vous s'il vous plaît partager avec nous les informations suivantes? - Ta location actue...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. [Closed] Samsung tv

    Hi there! We don't have Viki on Samsung TV just yet We can recommend you other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable. For more information, ...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. [Closed] Cancelar suscripcion automatica

    Hola magalymoratorres_415,Lamentamos que te vayas. Para cancelar tu suscripción, por favor, sigue los pasos que se indican a continuación: Ve a Suscripción y Configuración en www.viki.com en tu na...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. [Closed] Kokowa content

    Hi there!Thanks for writing in! We've responded to you via email :) However, for the benefit of others in the community that might come across this post - this is different, depending on the contra...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. viki pass plus

    Hello there!Thank you for contacting Viki Community Support. Our engineers were doing maintenance on our servers which would have caused some issues with Viki Pass benefits. We're truly sorry for t...

  • Joshua commented,
    1. Community
    2. Community Forum
    3. [Closed] 어카운트 캔슬해주세요.

    안녕! 우리에게 편지를 보내 주셔서 감사합니다. 죄송합니다. 이메일을 통해 곧 답변 드리겠습니다. 감사합니다,Joshua