Thank you for reaching out to Viki Community Support!
We apologize for experiencing an issue with Viki on Roku. Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again.
If you continue to experience this issue after, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
Episodes are not loading using Roku and some selections are kicking me out to Roku main screen. I tried updating both viki and roku app with no help. Also tried uninstalling and reinstalling viki app on Roku, logging out and back in. Unplugging and replugging Roku and all power source.. Tried everything. Please help. Opened a case with Viki. They are aware of the issue. Hopefully they fix soon.
Comments
Hi Everyone,
Thank you for reaching out to Viki Community Support!
We apologize for experiencing an issue with Viki on Roku. Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again.
If you continue to experience this issue after, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
Cheers,
Darl
Episodes are not loading using Roku and some selections are kicking me out to Roku main screen. I tried updating both viki and roku app with no help. Also tried uninstalling and reinstalling viki app on Roku, logging out and back in. Unplugging and replugging Roku and all power source.. Tried everything. Please help. Opened a case with Viki. They are aware of the issue. Hopefully they fix soon.
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