Answered

[Solved] All my past watch episodes are not loading

I cannot watch any shows on my watchlist, all past episodes do not show and will not load only the newer shows there are on air are coming on ..There’s an oops error when you try to go into the old shows, plus episodes are empty when I go into the show list! Roku on TV having this issue, Ipad is fine? HELP
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  • Official comment

    Hi Everyone,

    Thank you for reaching out to Viki Community Support!

    We apologize for experiencing an issue with Viki on Roku. Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again.

    If you continue to experience this issue, please let us know!

    Cheers,

    Darl

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  • I’m having same issue. Ok on iPad but can’t connect on Roku tv.  

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  • I'm having the same issue! It works fine on all of my devices except on my TV /roku and it was super recent it did this... please help

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  • Episodes are not loading using Roku and some selections are kicking me out to Roku main screen. I tried updating both viki and roku app with no help. Also tried uninstalling and reinstalling viki app on Roku, logging out and back in. Unplugging and replugging Roku and all power source.. Tried everything. Please help. Opened a case with Viki. They are aware of the issue. Hopefully they fix soon.

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