[Solved] Major app glitch on Roku

PASS plus subscriber here. In the last day or so, my app has become useless to watch anything. Episodes are simply not even appearing and if I just click “watch now” button on a previously I watched show, I get a blocked error message or if I try to watch from a show I have been watching, I an error message about the video having difficulty loading. I have deleted and re-added the app twice and logged in/out multiple times. I have reset the roku device etc, and nothing fixes the issue. At this point I am having to apple play stream from the app on my phone (which is working fine) in order to watch anything.


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  • Official comment

    Hi jrsxw2b9zk_982,

    Thank you for reaching out to Viki Community Support!

    We apologize for experiencing an issue with Viki on Roku. Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again.

    If you continue to experience this issue, please let us know!



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