Answered

[Solved] Some shows stopped loading on Roku.

I cannot seem to stream some shows on Roku any longer.  It was working previously.  I am able to steam on iPad.  Cannot figure out why some are loading and some are not.  I have a Viki pass so subscription isn’t the issue.

Error msg reads

Oops!
Something went wrong here. Please try loading the video later.

 

 

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8 comments
  • Official comment

    Hi Everyone,

    Thank you for reaching out to Viki Community Support!

    We apologize for experiencing an issue with Viki on Roku. Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again.

    If you continue to experience this issue, please let us know!

    Cheers,

    Darl

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  • Same thing.  I logged out and reloaded and still nothing working but it is working on web browser so I know its the roku app issue

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  • Same here, only on my roku ultra are my shows blocked

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  • I’ve been getting that same message on my Roku tv. Works on iPad and iPhone with no problems. Just happens on 2 shows I was watching.

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  • All shows on Roku are blocked saying "Blocked--Video not available". I tried to run the shows on Viki.com from my laptop but nothing happened there either. I press the "Start" arrow and nothing happens.

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  • Hello I am having the same problem with my Roku app . Hopefully it will be fixed by tomorrow. I will try to watch on my Ipad.

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  • Same here. Works fine on my computer but not my tv/roku. And its really random because its doing it to two of the shows I was watching and to a show i had watched a while back....

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  • Episodes are not loading using Roku and some selections are kicking me out to Roku main screen. I tried updating both viki and roku app with no help. Also tried uninstalling and reinstalling viki app on Roku, logging out and back in. Unplugging and replugging Roku and all power source.. Tried everything. Please help. Opened a case with Viki. They are aware of the issue. Hopefully they fix soon.

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