[Solved] Roku

• Official comment

  

  Michelle (CX)

  August 01, 2022 05:40 (Edited August 01, 2022 05:41)

  Hi both,

  Thanks so much for your patience with us! Our engineers have gotten back to us and this Roku issue has been fixed. Please try to reinstall the channel first if you're still encountering problems. 
   
  If you continue to experience this issue after, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

  Thank you,
  Michelle

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  Frustrated2

  July 29, 2022 19:59

  I am having the same issue. They worked fine yesterday but today none of them are available as of this morning.

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  Permanently deleted user

  July 30, 2022 08:53

  Hello everyone,

  Thank you for reaching out to us.

  We're sorry that you're experiencing this issue regarding Roku. Our team is aware of it and is already looking into it as soon as they can.

  We've also forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem when possible.

  In the meantime, you may try watching from another supported device.

  If you have any other concerns, you may reach out to us at: bit.ly/VikiHelp

  We appreciate your understanding and patience on this matter.

  Thank you,
  Marc‍

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