Answered

[Solved] "Everything Everywhere All at Once" Not available in your current version of app

I’m trying to watch a movie but it keeps telling me to update my app. I did I also logout and restated my phone AND uninstalled and reinstalled the app?? Someone help me pls :(
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  • Official comment

    Hi there,
     
    Our team has made some adjustments that should resolve the problem with this movie. Please reinstall your app again for the changes to be reflected.
     
    Note for subscribers: This title is a Rental movie, which requires a one-time rental payment that is separate from your subscription fee.
     
    If you still encounter the same issue, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
     
    Thank you,
    Michelle

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  • Hi there,

    Our team is aware of the playback issue for the movie << Everything Everywhere All at Once >>. They are looking into resolving this issue as soon as they can. 

    Meanwhile, as this affects only the Viki iOS app, you may still rent and watch the title on your web browser at our website Viki.com

    Hope this helps for now and we will share once there are updates on this. 

    Thank you,
    Michelle

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